1) Introduction

This Privacy Policy applies to the SiteHQ web application and website (the "Platform") operated by Gyankaar Technologies Private Limited ("Company", "we", "us", "our"). It describes what personal information we collect, how we use it, who we share it with, and your choices. By accessing or using the Platform, you agree to this Privacy Policy in addition to our Terms & Conditions.

2) Scope

This Policy governs your use of the SiteHQ web application and the website at sitehq.in. It also covers any services accessible through the Platform.

3) Consent

By using the Platform, you consent to the collection, use, storage, processing, and disclosure of your information as described here. If you do not agree, please discontinue use of the Platform.

4) Information We Obtain

4.1 Information You Submit

• Contact: Name, email, phone number.
• Account: Login details and profile information.
• Website Content: Business details, text, images, and other content you provide to build your website.
• Payments: Limited payment details as required by our payment providers.
• KYC (if required): Only where needed to meet legal or partner requirements.

4.2 Information Collected Automatically

• Device & Browser: Browser type, OS version, device identifiers (where permitted).
• Log & Usage: IP address, timestamps, feature usage, performance and crash data.
• Cookies: Session cookies, preference cookies, and analytics cookies.

5) How We Use Information

• Provide, operate, and improve the AI website building features and related services.
• Authenticate users and maintain account security.
• Communicate service updates, transactional messages, and support responses.
• Personalize your experience and conduct analytics to improve performance and quality.
• Comply with legal obligations and enforce our Terms & Conditions.

6) AI Processing & Website Data

• Website content is processed using our AI systems and trusted AI providers (e.g., Google Gemini) to generate and improve your website.
• Your website files are stored in encrypted cloud storage (AWS S3) associated with your account.
• We do not use your content to train AI models without your explicit consent.
• You retain full ownership of the content you create and publish through SiteHQ.

7) Sharing & Disclosures

7.1 Service Providers

• Cloud: Amazon Web Services (hosting, storage, security).
• AI: Google Gemini for AI-powered website generation.
• Auth: SMS/email providers for verification.
• Payments/Analytics: As needed to deliver and improve the service.

7.2 Legal

We may disclose information when required by law or to protect rights, safety, and integrity.

7.3 Business Transfers

Information may be transferred in the context of a merger, acquisition, or asset sale.

8) Cookies & Similar Technologies

The Platform uses cookies for session management, preferences, and analytics. You can control cookies in your browser settings; some features may not work without them.

9) Security

• Encryption in transit and at rest where applicable.
• Access controls, monitoring, and secure development practices.
• Regular updates to address security vulnerabilities.

10) Data Retention

• Account data: retained while the account is active and as required by law.
• Website files: retained until you delete them or close your account.
• Logs/analytics: retained for a limited period to improve stability and quality.

11) Your Rights

Subject to applicable law, you may request access, correction, deletion, or a portable copy of your data, and you may withdraw certain consents. Contact us using the details below.

12) Third-Party Links

The Platform may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before using their services.

13) Force Majeure

We are not responsible for failures caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, network outages, and security incidents.

14) Changes

We may update this Policy from time to time. Material changes will be posted on this page with the updated date. Continued use of the Platform constitutes acceptance of the updated Policy.

15) Contact Us